01Availability
Stay servable
Counters that keep both float sides above their floor appear more often, because they can complete what they are shown for.
Agents · Locations
Be found bythe peoplealready nearby.
Approved agents appear in the customer app with their hours, their distance and what they can currently serve. Customers who need cash come to the counter that can actually help them.
01
What a customer sees
Enough to decide whether the trip is worth making.
- Distance and directions
- How far your counter is and how to reach it, from wherever the customer is standing.
- Hours, as you set them
- Your posted hours, including the days you are closed. Listings go quiet outside them rather than sending people to a locked door.
- What you can serve
- Cash in, cash out, or both — driven by your live float. A customer is not sent to you for a withdrawal you cannot pay.
- Currencies
- Whether you hold USD float, so dollar withdrawals route to counters that actually have dollars.
02
Getting more from the listing
What separates a busy counter from a listed one.
02Accuracy
Post real hours
A listing that matches reality earns repeat visits. One that does not gets reported and demoted.
03Speed
Confirm promptly
Time-to-confirm is visible to us and factors into ordering. A counter that keeps people waiting is shown less.
04Conduct
Follow the counter rules
No extra charges, never asking for a PIN, always confirming in the app. Breaches remove a counter from the map.
03
Common questions
Can I hide my listing temporarily?
Yes. Pause it for a day or set a closure period, and you stop appearing without losing your place in the network.
How is the order decided?
Distance first, then whether you can currently serve the request, then reliability — confirmation speed and dispute history.
Does being listed cost anything?
No. Listing is part of being an approved agent, and there is no paid placement of any kind.